1.5 Billion Users are on WhatsApp. Are you?
Support, Engage and Notify users on the world's largest messaging channel
Smarter and Faster Customer Service
Rich Messaging
Send media-rich messages, including high-resolution images, videos, files, gifs and more
Share Location
Enable customers to share their real-time location to enhance delivery services
Documents
Share invoices, T&C’s, legal documents etc. with customers for quick review and response
Notifications
Keep customers informed anytime and anywhere with real-time notifications
Alerts
Communicate urgent warnings and alerts to customers about transactions, confirmations etc.
Check Status
Help customers check the status of orders, bookings etc. post-transaction
Offer Support and Build Engagement
24x7 Customer Service
Resolve queries one-to-one through AI-powered chatbots or Live Agent Chat
Notifications
Send customers the information they need through templated messages
Reduce costs by deflecting traffic from other channels (e.g. call centres)
Notify customers about booking confirmations, OTP’s, transactions, upcoming appointments, deliveries and more
24 hour window to respond after user-initiated message
Build a one-to-one connect with your customers
Engage & Serve Customers Anytime, Anywhere
With the WhatsApp Business API, you can significantly scale up and enhance your customer service, with the ability to reach out to your customers 24×7, anywhere across the globe.
WhatsApp drives higher delivery, open and conversion rates as compared to other messaging channels.
Results
360,000+
User-initiated messages received
69 seconds
Query Resolution Time
45,000+
Users per month
1.5 Billion Users are on WhatsApp. Are you?
Support, Engage and Notify users on the world's largest messaging channel
Why use WhatsApp Business?
Available in 180 countries
Scale up customer support
Secure and private communication
Drive 1:1 engagement with your customers
Smarter and Faster Customer Service
Rich Messaging
Send media-rich messages, including high-resolution images, videos, files, gifs and more
Share Location
Enable customers to share their real-time location to enhance delivery services
Documents
Share invoices, T&C’s, legal documents etc. with customers for quick review and response
Notifications
Keep customers informed anytime and anywhere with real-time notifications
Alerts
Communicate urgent warnings and alerts to customers about transactions, confirmations etc.
Check Status
Help customers check the status of orders, bookings etc. post-transaction
Offer Support and Build Engagement
24x7 Customer Service
Resolve queries one-to-one through AI-powered chatbots or Live Agent Chat
Send customers the information they need through templated messages
Reduce costs by deflecting traffic from other channels (e.g. call centres)
Notifications
Notify customers about booking confirmations, OTP’s, transactions, upcoming appointments, deliveries and more
24 hour window to respond after user-initiated message
Build a one-to-one connect with your customers
Engage & Serve Customers Anytime, Anywhere
With the WhatsApp Business API, you can significantly scale up and enhance your customer service, with the ability to reach out to your customers 24×7, anywhere across the globe.
WhatsApp drives higher delivery, open and conversion rates as compared to other messaging channels.
Results
360,000+
User-initiated messages received
69 seconds
Query Resolution Time
45,000+
Users per month